Returning Customers: Login to check order status, view previous orders, and simplify checkout. New customers: Please “Register” to create a FREE user account for access to the above features.
User Name: We recommend using your email address as it simplifies account recovery should that ever be needed.
Accounts on WickWerks.com are completely optional but they do provide benefits for customers returning to the site. The “My Account” page displays current and past orders, status, etc.. Accounts also streamline the check-out process when ordering.
Anonymous purchases may be made, but there is no way for us to display orders or status if an account does not exist. The account is for your convenience.
Dealers are required to have a user account, and must be properly logged in when purchasing from the website.
When orders are shipped, an email is sent from the shipper (usually USPS or FedEx) with appropriate shipping and tracking information. Please check your SPAM folder if you can’t find it.
We respect privacy and we don’t like Spam, so your information will always be handled with care. We don’t sell email addresses (or any other information) or use them in obtrusive ways. All accounts (and anonymous purchases) are subject to the terms and conditions of our Merchant Policy.